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- Guide to Service Counters
Guide to Service Counters
| Counter | Location | Hours | Note |
|---|---|---|---|
| Health Insurance Check Counter | 1st and 2nd floors | 8:30 to 16:45 | Except non-consultation days |
| Cashier | 1st floor | 9:00 to 17:45 | Except non-consultation days |
| Automatic Payment Machine | 1st floor | 9:00 to 17:00 | Except non-consultation days |
| External prescription Inquiry | 1st floor | 9:00 to 17:00 | Except non-consultation days |
| Registrar | 1st floor | 9:00 to 17:15 | Except non-consultation days |
| Home Care Equipment Hire | 1st floor | 9:00 to 17:00 | Except non-consultation days |
Patient Advocacy Center (except non-consultation days)
| Location | Hours | Note | |
|---|---|---|---|
| General Information | Near the entrance | 8:30 to 16:45 | |
| Medical Consultation | 1st floor, counter 1 | 9:00 to 16:45 | Advice on consultation department, support for managing work and treatment, and home care, etc. |
| Healthcare System & Cost Advice | 1st floor, counter 2 | 9:00 to 16:45 | The healthcare system, medical cost, welfare and nursing services, etc. |
| Medical Safety Counseling | 1st floor, counter 1 | 9:00 to 16:45 | Counseling for medical care safety |
| Various Advice & Support Center (Core Hospital Operation) | 1st floor, counter 1 | 9:00 to 16:45 | Advice on cancer, liver disorders, dementia, etc. |
| Out-of-hours Cashier | Basement 1 | (1)17:00 to 8:45 (2)All day |
(1)Except non-consultation days (2)Non-consultation days |
Medical Consultation Counter
Our Hospital offers counseling services for patients and their families. Patients will not be placed at a disadvantage by seeking advice. Each case will be dealt with appropriately while maintaining respect for personal privacy.Medical Certificates
If you require a medical certificate, please ask the outpatient reception in the department where you receive medical attention.Feedback Box
Feedback boxes are available for patients to express their views.Feedback received are used to improve our hospital, medical care and environment.
Location
1st floor entrance hall, to the left of Return Patient Check-in machine on the 2nd floor, 3rd floor escalator hall, and ward common rooms.
Guide to Hospital Amenities
| Restaurant | Royal | 6th floor | |
| Beauty Salon | Wellness Salon | 5th floor | |
| Café | Café de Crié Hospital | 1st floor | |
| Convenience store | Lawson | Basement 1 | Courier service available |
| Bank/ ATM | Osaka City Shinkin Bank | Basement 1 | Change machine & ATM |
| Automatic vending machines | 1st floor & basement 1 | ||
| Mailbox | Adjacent to 1st floor main entrance | Refer to 1st floor on the Outpatient Departments map |
